The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • SHIPPING: Shipping charges are determined by totaling the number of items in the entire order. Unless otherwise noted, shipping charges will be $7 for the first item, and $3.00 for each additional item. All orders are shipped via FedEx, except international orders (see below). EXCEPTION: "Specialty Items", such as Alert Bracelets and Alert Necklaces are shipped via USPS, and receive FREE shipping.
    ORDER DELIVERY OPTIONS: Orders are processed within 1 - 3 days of receipt of your order. To place a RUSH order, please contact us at 510-208-3200.
    BULK ORDER SHIPPING AND HANDLING: Please call our office at 510-208-3200 for any orders in excess of 10 pounds.
    INTERNATIONAL ORDER: The system does not support the use of billing/shipping addresses located outside of the United States. You must enter a US address in the first page of the checkout (billing information) and then click continue, you can either contact us at 510-208-3200 or via email at nln@lymphnet.org with your actual billing/shipping address; you may also type your foreign address information in the "Special Instructions" text box, located on the "Shipping Method & Instructions" page during checkout. All international orders are shipped via postal mail.


  • Return Policy
  • NO REFUNDS OR RETURNS